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Datenschutzerklärung von matratzentango: Umfassender Schutz Ihrer Privatsphäre

Last Updated: January 1, 2025

This Privacy Policy describes how matratzentango ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services. Your privacy is of paramount importance to us.

1. Introduction and General Provisions

Welcome to matratzentango. We are committed to protecting your personal data and your right to privacy. This Privacy Policy applies to all information collected through our website (https://matratzentango.net) and any related services, sales, marketing, or events (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our Services immediately.

2. What Data We Collect

We collect several different types of information for various purposes to provide and improve our Services to you.

  • Personal Identification Information: This may include your name, email address, date of birth, gender, and postal code, which you provide during registration or profile creation.
  • Profile and Preference Data: Information you add to your profile, such as interests, preferences, biography, and any photos you choose to upload.
  • Usage Data: Information on how you access and use the Services, including your IP address, browser type, pages visited, time and date of visits, time spent on pages, and other diagnostic data.
  • Communication Data: Contents of messages you send through our platform's communication tools.
  • Technical Data: Device information, operating system, unique device identifiers, and mobile network information if you access our Services via a mobile device.

3. How We Use Your Data

We use the collected data for various purposes:

  • To create, manage, and maintain your account.
  • To provide, operate, and maintain our Services.
  • To personalize your experience and show you relevant profiles and content.
  • To facilitate communication between users in a safe and controlled environment.
  • To send you service-related communications, including updates, security alerts, and support messages.
  • To improve, test, and monitor the effectiveness of our Services.
  • To detect, prevent, and address technical issues, fraud, or abuse.
  • To comply with legal obligations and enforce our Terms of Service.

Legal Basis for Processing (EEA Users): If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context. We typically rely on your consent, the necessity to perform a contract with you, compliance with a legal obligation, or our legitimate interests which are not overridden by your data protection rights.

4. Sharing Data with Third Parties

We do not sell your personal data. We may share your information only in the following situations:

  • Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., hosting, data analysis, payment processing, customer service). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. Data Protection

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption (SSL/TLS), access controls, secure data storage, and regular security assessments.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request correction of inaccurate or incomplete data.
  • Erasure: The right to request deletion of your personal data, under certain conditions.
  • Restrict Processing: The right to request restriction of processing your personal data.
  • Data Portability: The right to request transfer of your data to another organization or directly to you.
  • Objection: The right to object to our processing of your personal data.
  • Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise these rights, please contact us using the details provided in the "Contact Information" section. We may need to verify your identity before responding to your request.

7. Cookies (Cookies)

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are small data files placed on your device.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
  • Functionality Cookies: Enable enhanced functionality and personalization (e.g., remembering your preferences).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

For users in the European Union, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work, or place of the alleged infringement.